---
description: >-
  If you've recently purchased a course from a Creator and are experiencing
  issues accessing it, this article is intended to assist you.
---

# How to Access a Course I Purchased?

### How to Access a Course You Purchased

After your purchase, you should have received a confirmation email from the Flexpoint store.

The email would have looked something like this:

<figure><img src="https://2188723096-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj8K7Yugtk5govxbt8Rl9%2Fuploads%2F864YRhdVnwoV8Ryi3wtc%2FEmail.jpg?alt=media&#x26;token=8a576f12-8c66-410b-8f8a-1311e9b24a03" alt=""><figcaption></figcaption></figure>

#### Didn't receive a confirmation email?

If you have not received a confirmation email, don't worry! Simply contact the Creator from whom you made the purchase and request that they resend the course link.

If the Creator is unable to locate your purchase, it's possible that there was a typo in your email address. They can easily update your email address within their system to resolve the issue.
